3023 N. Clark St.
Chicago, IL 60657
Fax: (847) 328-5049
Outside US: (847) 328-5361
Why are the Review & Study Guides at TherapyEd so much less expensive than on Amazon or other sites?
TherapyEd is the publisher of the Review & Study Guides it sells, and it sets its own prices. Sometimes people buy books from us and sell them somewhere else (such as Amazon), always at a higher price (sometimes much higher).
Do you offer discounts on the book if we buy them in bulk as a class?
Yes, we offer a Class Order discount for bulk purchases of the Review & Study Guides. The bulk order pricing and order form can be requested by phone or email, or by going here.
I already bought the Review & Study Guide and now want to take the course. Is the course less expensive because I already have the Guide?
Yes, because you have already bought the Review & Study Guide you can register for the course at the less expensive “Course without Guide” price. This way you do not end up buying the book twice when you take the course.
Is this true even though I bought the book someplace other than from TherapyEd?
Yes. Just check the box indicating you already have the book and then enter the month and year (approximately) you purchased it.
How long are the courses?
The PT and OT courses are each two full days. The PTA and OTA courses are one full day.
What time do the courses begin?
Sign-in for the courses begins at 8:00am and the course starts up at 8:30am.
Do you ship the Review & Study Guides internationally?
Yes, we ship our textbooks all around the world. When entering your shipping or billing address, the Country field is already pre-filled with “United States”. Click the drop-down arrow in this space to view a list of countries, and select your country. Once you do, the correct ship method and cost will appear in the payment section. Shipping and handling for one book to Canada is (USD)$20. Shipping and handling for one book to other countries is (USD)$50.
What shipping options do you offer in the United States?
We ship the book from Illinois via UPS Ground with an expected arrival between 2-4 days, or we ship the book via USPS media mail and expected arrival is within 5-10 days.
What score on the practice exams correlates to passing the exam?
Because the FSBPT and NBCOT (the licensing and certification bodies) do not release the exams there is no way to precisely correlate the TherapyEd practice exams to the actual exams. Nonetheless, our experience over 25 years has found that if you score 80% or better on the practice exams you should do well on the actual exam. If you score in the range of 70% you are borderline, and if you are below 70% more studying is indicated.
Is there a deadline to register for the course?
We recommend that students register at least 2 weeks prior to the course date. This allows us to better estimate the number of Course Manuals to provide for distribution at class. If necessary, you can register up to the day before or even the day of the course, however we cannot guarantee there will be enough Course Manuals available; in this case, we’ll ship the manual to your home address and you’ll receive it after the course.
If I register late how will I get the Review & Study Guide in time for the course?
You are not required to have the Review & Study Guide in the course itself. When you attend the course, you will receive the Course Manual and follow the instructor’s presentation. These materials are unique to the class and not duplicated in the Review & Study Guide. If you register late for the course you can use standard shipping and receive the Review & Study Guide after the course with no problem. This book is best used as part of your study plan after the course.
Can I make an audio or video recording of the course?
No audio or video recordings of the course are permitted.
I have taken the NPTE and not passed it and now my state board is requiring me to take a remedial course before I can take the exam again. Does this course meet the requirements as a remedial course for my state board?
Yes, this course is accepted by state boards as a remedial course. Once you complete the course we will send out a Certificate of Completion to you and the state board of your choice. Please email us after completing the course and we will send out the certificate of completion upon request.
I want to take the course but I don’t see one in my area. What can I do?
We post all current courses on the website and we are always adding new courses as they are confirmed. If you cannot find an on-campus course near you, then you can take one of our live ONLINE courses. These courses appear on our course listing page. In addition, if you would like to set up an on-campus course, you can email us at info@TherapyEd.com and we can work to organize one near you.
I want to take the course but my school does not offer it. How can I bring the course to my school?
We would be happy to give the course at your school. Just contact us at info@TherapyEd.com and let us know what school you go to and when you would like the course. We will then work to schedule the course at your school.
I have lost the USB in my earlier edition of the Review & Study Guide. Do I need to buy the book again or can I get a replacement?
Since we have moved all our exams online it is not possible to get a replacement USB. We can offer access to the exams online if you have lost the original USB. Call us toll-free at 888/369-0743. Access to the online exams is $50 and will be given to you immediately.
The USB that came with my earlier edition of the Study Guide does not work. It is defective/I get an error message. What should I do?
We no longer offer the Review & Study Guides with USBs as we have moved all TherapyEd exams to our online portal. If your USB from a past edition does not work, we may be able to replace it with online access. Not all of TherapyEd’s outdated editions have replacement software access available. Please call or email us to confirm.
Is the Review & Study Guide sold in bookstores?
Some university bookstores buy the book from us and have it available for students. However, retail bookstores do not sell our books. The only place you are guaranteed availability of the most current version is on this site.
How often are the Review & Study Guides updated?
The NPTE Review & Study Guide is updated every year and the new edition comes out in the fall. For example, the 2019 NPTE Review & Study Guide first came out in mid-October, 2018.
The NBCOT Review & Study Guide is updated every two to four years to remain current with the exam outline.
The PTA and COTA Review & Study Guides are updated every two to five years.
There is bad weather forecast for the upcoming course I am scheduled to take. Will the course be held?
We make every effort to give courses on the days they are scheduled for. On rare occasions where severe weather can close a school campus, we will have to re-schedule. If this is a possibility, we will notify you via email to let you know the status of the course. A make-up class is scheduled as close to the original date as possible.
I have the Review & Study Guide, but would like to purchase the Course Manual as well. Can I buy the Course Manual without taking the course?
The Course Manual is only given out at the course and is not sold separately.
What is the TherapyEd return policy for the Review & Study Guides?
We offer a 30-day return policy for individual sales of the Review & Study Guides. You can return your Review & Study Guide within 30 days of receiving your purchased book. You will be refunded the full price of the text. TherapyEd does not pay the cost of return shipping. Returns are not available if the access code for the online exams has already been activated.
What types of payment do you accept?
We accept Visa, MasterCard and Discover cards online, with all charges made in U.S. dollars. We also accept checks and money orders denominated in U.S. dollars and sent to our office. Charges are for the exact amount of the course or book: No taxes are charged for transactions.